1. The delivery is made at the customer’s risk. As soon as the goods are handed over to a transport company by DH Brass e.U., the risk is transferred to the customer. This also applies to partial deliveries. The delivery is made to the address stated by the customer.
  2. All prices include the statutory VAT, but do not include costs of packaging, insuring and delivering the goods if such arise.
  3. The delivery is made on the basis of the costs of delivery that were agreed. In case of delivery to third countries, fees and customs duties may accrue which have to be borne by the customer.
  4. The customer or his representatives are obligated to examine the goods immediately after receipt in order to find out whether they have been damaged upon transport. Transport damages that are determinable must be reported in writing immediately. In case of damages in packaging the customer is obligated to have such damages confirmed in writing by the transport company upon receipt of goods.
  5. Any information given on delivery terms is non-binding, unless a certain delivery term has explicitly been agreed on in writing.
  6. Claims for damages against DH Brass e.U. due to non-fulfillment or delay are excluded except for cases of deliberate intention or gross negligence.